At ClassRelay, our mission is to bring students, educators, parents, and administrators the best tools for the classroom right to their devices. ClassRelay strives to protect you and your data – we are COPPA, FERPA, and GDPR compliant.

These Terms of Use (the "Terms") and our Privacy Policy govern your access and use of ClassRelay's services, products, mobile applications, downloadable apps, and websites ("ClassRelay," "we," "us"), so please read them carefully.

At ClassRelay we're always striving to provide students, teachers, parents, and administrators with the best experience. Our Terms were made with our audience in mind, and have been written as simply as possible. The current Terms will be posted on the ClassRelay website.

Should you have any questions, comments, or concerns, please feel free to Contact Us.

At ClassRelay, Inc. (“ClassRelay,” “us,” “we,” “the team,” “our,” and our subsidiaries or affiliates), we transform classroom practives and traditions with the latest digital solutions to make school a happier, more efficient, and more educational environment. The team spends countless hours talking to teachers all across the world about the tools that would best assist them in providing their students with the best education possible! We work hard to provide a safe experience for our users, and we will only collect, use, store, and share your personal information in accordance with this Privacy Policy, so please read it carefully.

This Privacy Policy applies to visitors and users of ClassRelay, its websites, mobile applications, and other related services, or products (collectively, the “Service”) that ClassRelay may provide now or in the future, which are all owned and operated by ClassRelay. ClassRelay may be acting as both a Controller and a Process as those terms are defined under the European Union’s General Data Protection Regulation (“GDPR”). This Privacy Policy also applies to any information that is shared with us by other services, our partners, or our users. More information on the Service can be found here, and your participation and use of the Service is governed by our Terms of Use (“Terms”).

This Privacy Policy does not apply to websites or services of companies that ClassRelay does not own or control. Third-party services that you might access through links on the Service have their own privacy policies, and we encourage you to read them thoroughly before providing them with any personal information.

By visiting or using our Service, you consent to ClassRelay’s treatment of any personal information as covered in this Privacy Policy. Your use of the Service and information provided on the Service are subject to the terms of this Privacy Policy which are incorporated into and subject to our Terms of Use. By using the Service you acknowledge that you accept and agree to this Privacy Policy.

We may at any time, for whatever reason, and without prior warning or notification, update, or make revisions to all of, or parts of the Privacy Policy. If such a revision is, as determined solely by us, deemed material, we may notify you via email. If you continue to use ClassRelay after a revision becomes effective, you are agreeing to the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please stop using ClassRelay immediately.

Our Privacy Policy was made with our audience in mind, and has been written as simply as possible. The current Privacy Policy will be posted on the ClassRelay website. Should you have any questions, comments, or concerns, please feel free to contact the ClassRelay Privacy Team.

The Terms and Conditions of Use (the "Agreement") is a legal contract between you and ClassRelay. By registering for an account on, or accessing ClassRelay, you acknowledge that you have read, agree to, and are bound by the Agreement. If you are using ClassRelay on behalf of an institution that has a separate legal agreement with ClassRelay, that agreement governs your use of ClassRelay. If you are entering into this Agreement on behalf of another entity, you warrant and represent that that you have legal authority to bind such an entity to the Agreement, in which case the terms "you," and "your" refer to such entity. If you have no such legal authority, or if you do not acknowledge, or agree to the Terms, you must not accept this Agreement, and must stop using ClassRelay immediately.

We may at any time, for whatever reason, and without prior warning or notification, update, or make revisions to all of, or parts of the Terms. If such a revision is, as determined solely by us, deemed material, we may notify you via email. If you continue to use ClassRelay after a revision becomes effective, you are agreeing to the revised Terms. If you do not agree to the revised Terms, please stop using ClassRelay.

To use ClassRelay you may need to create an account via the website. You are responsible for ensuring the protection of your ClassRelay login credentials. You are responsible for the activity on your account, whether or not you have authorized such activity.

Voluntary

To use ClassRelay you may need to create an account via the website. You are responsible for ensuring the protection of your ClassRelay login credentials. You are responsible for the activity on your account, whether or not you have authorized such activity.

Automatically

To use ClassRelay you may need to create an account via the website. You are responsible for ensuring the protection of your ClassRelay login credentials. You are responsible for the activity on your account, whether or not you have authorized such activity.

The Service will not knowingly retain student information beyond the time period required to support an educational purpose, unless authorized by a school, teacher or parent, for safety and security purposes, as required by law, or to enforce the Terms.

If a student’s school or teacher elects to utilize student emails in school or otherwise adds a student’s email, the school will be responsible for obtaining any necessary parental consent under COPPA (including if they choose to act as the agent of the parent and consent on the parent’s behalf – commonly referred to as “school consent” under COPPA) to add the student email on behalf of the student and let students receive pass notifications. The teacher will provide the student’s name when setting up a class or modifying a roster. Student names and email addresses are added, modified, and verified by teachers when creating a class or modifying a roster. Student emails are not required. Teachers may exclude student email addresses, and still use the Service. A child’s email address cannot be added to the service without the child’s teacher representing to ClassRelay that they have obtained any necessary parental consent. If your child’s email or your email was added by your child’s teacher or school, please contact the appropriate official at your child’s school to access, review, correct or delete any of your child’s personal information in the Service. If the school determines that the request should be implemented, the school may either make the change themselves or submit the request to ClassRelay by emailing the ClassRelay Privacy Team. Student email addresses are used by the Service to notify the recipient of a relevant action in the Service when a teacher has included the email address, turned on notifications for the type of action, and turned on notifications for students. In addition, students can stop receiving emails from the Service at any time by following the “unsubscribe” link in any of our emails or the request can be submitted to ClassRelay by emailing the ClassRelay Privacy Team. No child can upload any content to the Service.

We use the personal data we collect to provide and improve the Service to the student, for educational, safety and security purposes, as required by law, or to enforce the Terms. If we discover that we have collected information from a child in a manner inconsistent with COPPA, we will take appropriate steps to either delete the information, or immediately seek the parent’s consent for that collection. We do not disclose any personal information about children to third-parties except to service providers necessary to provide the Service, as required by law, or to protect the security of the Service or other users.

Information collected from students is never used or disclosed for third-party advertising or any kind of behaviorally-targeted advertising and it is never sold or rented to anyone, including marketers or advertisers.

If you have questions about specific practices relating to Student Records provided to the Service by a School, please direct your questions to your School.

ClassRelay collects very limited data about any of its users. ClassRelay only collects as little data as is necessary to provide the Service. The data and personal information we collect is necessary for our legitimate interest in being able to provide and improve the Service, to allow us to comply with our legal obligations, and to provide the products, content or services you request. It is important to note that the amount and type of data that is and can be collected varies by type of user. There are currently five types of users on the Service: administrators, teachers, parents, students, and visitors. NO student, parent, teacher, administrator, or student information is made available or visible to the general public through the functionality of the Service. You may be required to create an account, and you may be required to login according to your use of the Service.

Data we collect may be provided to the Service by our users, may be collected automatically, or may be provided to the Service by a third-party. For example, the Service may collect personal information from users when creating a user account, adding or editing a class, modifying the student roster, upgrading a user account, making a purchase, or when using other aspects of the Service. The Service also collects and stores certain information automatically using cookies and similar technologies, including IP addresses, the region or general location of a computer or device accessing the internet, browser type, operating system, page view history, and other usage information. See our Cookie Policy for further details. The categories of personal information may include:

• Contact information
• Profile information
• Location information
• Information about your browser or device
• Non-personal information, which may be linked to your personal information
• Billing or Shipping information when necessary to complete a purchase or subscription

To the extent that any cookie can uniquely identify a compute, mobile device, or tablet (“Device”), or the person using that Device, and you are a EU resident, under the GDPR, this is personal data. Therefore, this privacy policy shall apply to such personal data collected by the Service.

In some cases, you may want to provide the Service with additional information, such as the school’s name, an administrator’s name, or an administrator’s phone number.

Student names and parent, student, and administrator email addresses are added, modified, and verified by teachers when creating a class, modifying a class, or modifying a roster. Email addresses for students, parents, and administrators are not required. Teachers may exclude student, parent, and administrator email addresses, and still use the Service, however they may not benefit from all features of the Service. A child’s email address cannot be added to the service without the child’s teacher or school representing to ClassRelay that they have obtained any necessary parental consent. If your child’s email or your email was added by your child’s teacher or school, please contact the appropriate official at your child’s school to access, review, correct or delete any of your child’s personal information in the Service. If the school determines that the request should be implemented, the school may either make the change themselves or submit the request to ClassRelay by emailing the ClassRelay Privacy Team. Student, parent, and administrator email addresses are used by the Service to notify the recipient of a relevant action in the Service when a teacher has included the email address, turned on notifications for the type of action, and turned on notifications for the type of user in question. In addition, students, parents, and administrators can stop receiving emails from the Service at any time by following the “unsubscribe” link in any of our emails or the request can be submitted to ClassRelay by contacting the ClassRelay Privacy Team.

We will use commercially reasonable efforts to process such requests in a timely manner consistent with applicable law. We will need to verify your identity, for example by requiring that you provide acceptable forms of personal identification.

ClassRelay uses the latest stable crypto-graphic practices and was built with privacy by design. The ClassRelay team is dedicated to data security, so you can rest assured your school’s passes are safe. ClassRelay puts the security of your personal information and data first. The Service is built from the ground-up with you in mind. ClassRelay maintains safeguards which include technical and organizational security measures to protect your personal data from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration, and destruction. We also require that the third parties we contract with to support ClassRelay’s business operations to employ reasonable security measures as well.

Your personal data (e.g. name and email address) is encrypted. We use SSL, so that your data is encrypted as it leaves your device. Your personal data is also encrypted before it is stored on our databases. Your password is hashed and cannot be retrieved by any third-parties or anyone on the ClassRelay team.

We update and test security on an ongoing basis. Along the way we try to break ClassRelay, but always come up short — ClassRelay was made to be impenetrable and we constantly reinforce all our protocols to ensure your data has no way of leaking out.

We use the personal data we collect to communicate with you, deliver what you request, improve the Service, to present other information and offers that may be of interest, for educational, safety and security purposes, as required by law, or to enforce the Terms.

Information collected from students is never used or disclosed for third-party advertising or any kind of behaviorally-targeted advertising and it is never sold or rented to anyone, including marketers or advertisers.

We may use your personal data to send you important notices, such as registration information for the Service, transactions on the Service, and changes to ClassRelay’s Terms, conditions, policies, and/or other internal purposes. Teacher, student, parent, and administrator email addresses are used by the Service to notify the recipient of a relevant action in the Service when a teacher has included the email address, turned on notifications for the type of action, and turned on notifications for the type of user in question. In addition, teachers, students, parents, and administrators can stop receiving emails from the Service at any time by following the “unsubscribe” link in any of our emails or the request can be submitted to ClassRelay by contacting the ClassRelay Privacy Team.

We may contact you to offer you additional ClassRelay or third-party products, content or services that may be of interest to you. You can stop receiving all or only certain kinds of emails from the Service at any time by following the “unsubscribe” link in any of our emails or the request can be submitted to ClassRelay by contacting the ClassRelay Privacy Team.

We will use commercially reasonable efforts to process such requests in a timely manner consistent with applicable law. We will need to verify your identity, for example by requiring that you provide acceptable forms of personal identification.

Your information is kept with our security team at ClassRelay and is not being sold, shared, nor disseminated by anyone in the team. ClassRelay is committed to privacy because we believe that privacy is a basic and fundamental human right.

All data collected is used purely and exclusively to provide your account with full support of ClassRelay's features. If you ever have any question regarding a bug, a security concern, or any other data-related question or report, please contact the ClassRelay Privacy Team.

Information collected from students is never used or disclosed for third-party advertising or any kind of behaviorally-targeted advertising and it is never sold or rented to anyone, including marketers or advertisers.

ClassRelay may share your personal data to deliver the Service, content and services from affiliated companies and third-party services that might interest you, including sponsored content, for business operations, and to comply with valid legal processes.

Content and services

ClassRelay may share information with our employees and trusted vendors, third party service providers and other individuals to provide services or products for us or on our behalf, which may include analytics, hosting, marketing and similar services. When we share personal information with third party service providers or vendors, these third parties are contractually obligated to maintain the security and confidentiality of that personal information. Your data may also be used for internal analytical and business development purposes.

For business operations

We may also share your personal data with third parties we have contracted with to support ClassRelay’s business operations, including delivery, fulfillment, payment processing, email deployment, suppression list management, and data processing.

As required by law

Your personal data may be shared when authorized by law or necessary to comply with valid legal processes.

In the event of new ownership

In the event that ClassRelay is involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of our assets, your personal information may be transferred or disclosed in connection with such business transaction. If part or all the ownership of ClassRelay or any of its products, services or assets are sold or transferred, your personal data may be transferred to the new owner. We will provide notice of such a transaction by posting on our homepage or by emailing to your email address (if one was provided to us) if deemed material. If you do not consent to the use of your personal information by such a successor company, you may request its deletion from the company.

If your child’s email or your email was added by your child’s teacher or school, please contact the appropriate official at your child’s school to access, review, correct or delete any of your child’s personal information in the Service. If the school determines that the request should be implemented, the school may either make the change themselves or submit the request to ClassRelay by emailing the ClassRelay Privacy Team. Note some content regarding a student account may be kept after processing the request for school legal compliance reasons (e.g., maintenance of “education records” under the Family Educational Rights and Privacy Act (FERPA)). If you have questions about specific practices relating to student records provided to the Service by a school, please direct your questions to your school.

Confirming your personal data

If you have an account on the Service, you may login to access, verify, confirm, or update your personal information or you may submit the request to ClassRelay by contacting the ClassRelay Privacy Team.

Erasing your personal data

If you have an account on the Service, you may login to permanently delete your account and remove your personal information or you may submit the request to ClassRelay by contacting the ClassRelay Privacy Team.

Opt out of marketing communications

Teachers, students, parents, and administrators can stop receiving emails from the Service at any time by following the “unsubscribe” link in any of our emails or the request can be submitted to ClassRelay by contacting the ClassRelay Privacy Team.

Information collected from students is never used or disclosed for third-party advertising or any kind of behaviorally-targeted advertising and it is never sold or rented to anyone, including marketers or advertisers.

We may contact you to offer you additional ClassRelay or third-party products, content or services that may be of interest to you. You can stop receiving all or only certain kinds of emails from the Service at any time by following the “unsubscribe” link in any of our emails or the request can be submitted to ClassRelay by contacting the ClassRelay Privacy Team.

Restrict processing of your personal data

If you want to otherwise restrict ClassRelay’s processing of your personal data, a request can be submitted to ClassRelay by contacting the ClassRelay Privacy Team.

We will use commercially reasonable efforts to process such requests in a timely manner consistent with applicable law. We will need to verify your identity, for example by requiring that you provide acceptable forms of personal identification.

ClassRelay collects very limited data about any of its users. ClassRelay only collects as little data as is necessary to provide the Service, and the data is only retained as long as is necessary to provide and improve the Service, to allow us to comply with our legal obligations, and to provide the products, content or services requested.

Notice to California Residents

California residents under the age of 18 are entitled to request removal of content or information posted publicly on the Service. NO student, parent, teacher, administrator, or student information is made available or visible to the general public through the functionality of the Service. However, if your child’s email or your email was added to the Service by your child’s teacher or school, please contact the appropriate official at your child’s school to access, review, correct or delete any of your child’s personal information in the Service.

If the school determines that the request should be implemented, the school may either make the change themselves or submit the request to ClassRelay by contacting the ClassRelay Privacy Team. Note some content regarding a student account may be kept after processing the request for school legal compliance reasons (e.g., maintenance of “education records” under the Family Educational Rights and Privacy Act (FERPA)).

If you have questions about specific practices relating to student records provided to the Service by a school, please direct your questions to your school.

International Users

While our services are open to users around the world, ClassRelay is hosted and operated in the Unites States. If you use the Service from any region (e.g. the European Union) with laws governing data collection, protection, and use that may differ from the United States law, please note that, in using the Service, you may be transferring your personal information to the United States. ClassRelay follows EU-US and Swiss-US Privacy Shield principles, and we have ensured that safeguards are in place to ensure an adequate level of protection for the rights of data subjects.

By using the Service, you consent to the transfer, storage, usage, and processing of your personal information outside of your home jurisdiction, including to the United States, in accordance with this Privacy Policy. If you do not agree to the Privacy Policy, please stop using ClassRelay immediately. You further acknowledge that ClassRelay may be required to disclose your personal information as is necessary to provide and improve the Service, to allow us to comply with our legal obligations, and to provide the products, content or services requested. You may withdraw consent at any time by contacting the ClassRelay Privacy Team as per the instructions in the contact section Questions or Comments? We’re Here to Help! below or by contacting the ClassRelay Privacy Team directly.

GDPR controller processor

As defined by “GDPR” ClassRelay may process personal information both as a Processor and a Controller.

The legal basis for processing your data is your consent, or school consent. If a student’s school or teacher elects to utilize student emails in school or otherwise adds a student’s email, the school will be responsible for obtaining any necessary parental consent under COPPA (including if they choose to act as the agent of the parent and consent on the parent’s behalf – commonly referred to as “school consent” under COPPA) to add the student email on behalf of the student and let students receive pass notifications. A child’s email address cannot be added to the service without the child’s teacher representing to ClassRelay that they have obtained any necessary parental consent. In certain circumstances, we may otherwise process your personal data if ClassRelay has a legitimate interest in doing so and the ClassRelay is not infringing on any of your rights and freedoms.

When ClassRelay processes your personal data for legitimate interests, the team will consider and balance any potential impact on you and your rights under data protection and any other relevant law. Our legitimate business interests do not override your interests. ClassRelay will not use your personal data in circumstances where your rights and freedoms override our legitimate interests, unless we are otherwise required or permitted to in order to allow us to comply with our legal obligation, or we have your consent.

Opt out of emails

Teachers, students, parents, and administrators can stop receiving emails from the Service at any time by following the “unsubscribe” link in any of our emails or the request can be submitted to ClassRelay by contacting the ClassRelay Privacy Team.

Information collected from students is never used or disclosed for third-party advertising or any kind of behaviorally-targeted advertising and it is never sold or rented to anyone, including marketers or advertisers.

Do Not Track

Your information is kept with our security team at ClassRelay and is not being sold, shared, nor disseminated by anyone in the team. The team works hard to provide a great, seamless, and customizable experience for all our users. To achieve this quality Service, we may utilize various tracking technologies, for example, in helping us to provide better technical support, to customize your experience on the Service, to save you time, for promotional or marketing purposes, to better deliver the Service, and to improve the Service.

Information collected from students is never used or disclosed for third-party advertising or any kind of behaviorally-targeted advertising and it is never sold or rented to anyone, including marketers or advertisers.

Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time. Cookies are enabled by default on most browsers, however you can modify the settings on your browser to refuse some or all cookies. Please note that some or all features of the Service may not function properly if cookies are disabled. There may be more settings and options on your Device that further limit tracking, please refer to your Device documentation to configure your preferences. To check your current status and make your choice, be sure to check the browser settings on your Device.

If you are located in the European Union or the EEA, you have the right to lodge complaints about the data processing activities carried out by ClassRelay with the applicable supervisory authority.

If you have any questions or concerns about this Privacy Policy or how we protect our community, please contact the ClassRelay Privacy Team via our contact form or via email at Privacy@ClassRelay.com – our team is here to help. You may also send written correspondence to:

ClassRelay, Inc.
Attn: Chief Privacy Officer
4023 Kennett Pike #770
Wilmington, DE 19807